About SMART Remote Management

SMART Remote Management is a cloud-based device-management tool you can use to remotely maintain, support, control, and secure devices in your organization. You can manage SMART Board interactive displays and Android, iOS, macOS, Windows, and Chrome OS devices all from a central location.

When you create a SMART Remote Management domain account for your organization and register for the first time, you receive a free 30-day trial automatically. To continue using SMART Remote Management after the trial period, activate the domain account by redeeming credits. You can obtain credits in one of two ways:

• Purchase the credits from a SMART reseller.

• Use the subscription to SMART Remote Management included in your purchase of a SMART Board interactive display.

After you create the domain account for your organization, you can create users and enroll your SMART Board interactive displays and other devices. You and other SMART Remote Management users can then perform a variety of actions with enrolled devices:

• Monitor and locate devices

• Use tags and groups to manage devices

• Remotely view and control devices

• Remove devices from SMART Remote Management

• Install and manage apps on devices

• Deploy policies to devices

• Manage device settings

• Send remote execution commands to devices

• Send files to devices

• Send messages and sound the siren

• Lock and unlock devices

• Restart, shut down, and wake devices

• Return devices to factory settings