Pre-installation checklist for SMART education software and hardware
This document will provide you with the necessary information for a successful installation by outlining what needs to be performed prior receiving your SMART products.
Sections 1 and 2 are required for setting up a feature rich SMART software environment. Some network dependencies are required and covered in section 2.
While SMART hardware is not required for the use our software, it offers a completely integrated experience. Information on preparing for a hardware installation is covered in section 3.
You can always contact SMART Technical Support should you have any questions regarding this material.
When you purchase your SMART product, you are entitled to a one-year subscription to SMART Learning Suite software, which includes Lumio and SMART Notebook collaborative learning software. You can also purchase subscriptions of SMART Learning Suite from smarttech.com or contact your local SMART-authorized reseller.
Lumio
Lumio is a web-based software that helps you create and deliver engaging lessons students interact with through their devices in class, remotely, or on their own time. It is the one software for educators with interactive lesson delivery, collaborative workspaces, game-based activities, formative assessments and more.
SMART Notebook software
Award-winning SMART Notebook software is desktop software that lets teachers create interactive lessons, access a library of free lesson content, and deliver engaging learning experiences on a SMART interactive display.
SMART Admin Portal
The SMART Admin Portal is an online tool that you can use to claim SMART software that was included with your purchase of a SMART Board interactive display; view existing SMART software subscription information; manage access to SMART software for users; and add administrators to your organizations.
Prior to accessing your SMART software, get ready by completing the following tasks.
Item | |
|---|---|
SMART Admin Portal | |
Create your administrator account. | |
OptionalIf you have a license key or SMART product’s serial number you can claim your subscription, information is provided in the installation checklist found here [link to other doc]. We recommend completing this document prior to moving to the installation portion. | |
SMART Learning Suite | |
Provision teachers in the SMART Admin Portal for Lumio and SMART Notebook. | |
SMART Notebook | |
Make sure your computer meets the minimum system requirements. | |
Update the drivers on your computers for the USB, network and display to meet the minimum requirements. | |
Lumio | |
Make sure devices and browsers meet the minimum requirements. | |
To fully use all the features of your SMART product, including screen sharing, some network configuration is required. SMART recommends to do this prior to installing your SMART product.
Item | |
|---|---|
Lumio | |
Make sure the network is configured properly. | |
SMART Notebook software | |
Make the network environment meets the minimum requirements. SeeNetwork requirements. | |
iQ experience | |
Make sure the network is configured properly. | |
SMART Board MX interactive display | |
Make sure the network is configured properly to allow automatic firmware updates for the SMART product. | |
Prior to installing your SMART product there are some preparations that can be made in advance. SMART has prepared the following materials to help inform you of different areas to be aware of, including plans for moving, mounting, and cabling of your SMART product.
Item | |
|---|---|
Check the USB 2.0 cable length. SMART recommends a maximum length of 15' (4.5 m). | |
Check the USB 3.0 cable length. SMART recommends a maximum length of 9' (3 m). | |
Check the video cable length. For HDMI cables, SMART recommends a maximum length of 23' (7 m). | |
Determine how you will move the SMART product.
| |
Determine the mounting location: Preparing to mount your SMART product on a wall. OR Preparing to mount your SMART product on a stand |
OptionalThere is additional network configuration required for sharing your device’s screen in the iQ experience.
Item | |
|---|---|
|
OptionalA standard three-year subscription to SMART Remote Management software is included with most SMART Board interactive display purchases. SMART Remote Management will allow you to add and manage apps on your SMART product and other devices.
Item | |
|---|---|
Create your a SMART Remote Management domain account. | |
Make sure the network is configured properly for SMART Remote Management. |
SMART Install services are designed with our customer’s needs in mind. Our goal is to help you get up and running with your recent purchase of SMART solution 1 as quick as possible without having to go through hoops of coordinating additional installation efforts.
What’s best about it—it’s truly an end-to-end service managed, coordinated and supported directly by SMART. You move your product shipment to the installation room, and we take care of the rest for you—from unboxing to installation – we are with you, every step of the way. Our authorized install technicians are trained and certified on SMART solutions, so you know you are in good hands when you purchase Install services directly from SMART. Customer satisfaction is of utmost importance to us therefore, at the end of every install job, our technicians go through a comprehensive checklist with you to ensure the job is complete to your satisfaction.
Category | Notes |
|---|---|
| Interactive display model | |
| Location of new SMART product | |
Are the wall (and mounting brackets) able to hold the weight of the SMART product? 2 | |
| What is the height of the SMART product? | |
Wall dimensions 3 | |
Wall material | |
Ceiling type | |
Floor type | |
USB distance | |
Distance between the SMART product and power outlet | |
Network configuration | |
Cable path | |
Source device video connector | |
Extenders and/or adapters required | |
Third-party components (if required) | |
Installed software | |
Additional notes | |