Troubleshooting
Issue | Solutions |
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The projector doesn’t turn on. |
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You’re experiencing other issues with power or the previous solutions don’t resolve the issue. |
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Issue | Solutions |
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You’re experiencing general issues with video. |
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There is no image but the indicator light is green. |
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The image is out of focus. |
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The image appears dim. |
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There are stuck or dead pixels. |
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There is noise, rolling lines, or other interference in the image. |
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The image is shifted to one side. |
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The source is not recognized. |
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Issue | Solutions |
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You’re experiencing general issues with audio. |
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The audio is noisy or buzzing. |
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The volume is low. |
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You’re experiencing other issues with audio or the previous solutions don’t resolve the issue. |
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Issue | Solutions |
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You’re experiencing general issues with remote management. |
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You’re experiencing other issues with remote management or the previous solutions don’t resolve the issue. |
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Issue | Solutions |
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There’s no network connection. |
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Issue | Solutions |
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The projector doesn’t respond when you use the remote control. |
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You’re experiencing other issues with the remote control or the previous solutions don’t resolve the issue. |
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The following table presents the different states of the SMART U100 | ix3 systems projector indicator lights:
Power | Diagnostics | Status | Troubleshooting |
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Off | Off | The projector doesn’t have sufficient power or isn’t plugged in. |
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Off | Solid red | Possible fan or color wheel failure |
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Off | Flashing red | Temperature limit exceeded |
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Solid amber | Off | The projector is in Standby mode. |
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Solid amber | Flashing red | There is a lamp error. |
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Flashing amber | Off | The projector is shutting down. |
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Flashing amber | Flashing red | There is a processing error. |
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Solid green | Off | The projector is running as expected. |
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Flashing green | Off | The projector is preparing to turn on. |
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