If an issue you’re experiencing with the interactive flat panel persists or isn’t covered in this guide or the knowledge base, contact your authorized SMART reseller (smarttech.com/where).
Your reseller might ask you for the serial number for the interactive flat panel or the SMART kapp iQ appliance.
The interactive flat panel’s serial number is located in the following places:
The SMART kapp iQ appliance’s serial number is located on a label on the SMART kapp iQ appliance.
You need to remove the SMART kapp iQ appliance from the interactive flat panel to locate the serial number label.