Updating iQ system software

When the display is connected to the internet, it updates its system software automatically.

When a system software update is available, the display downloads the update in the background then waits for four hours of inactivity. When that happens, the display shows a two‑minute countdown before beginning the update. The countdown can be interrupted at any time. The update begins when the countdown finishes. The display shows a blank screen for four minutes. When the update is complete, the display shows the Home screen.

When the update is installing, touch, the front control panel, and the remote control will not respond.

To update SMART Board MX series firmware, see Updating the display’s firmware.


You can configure your organization’s network to allow or prevent automatic system software updates (see Connecting to a network).


Identify your model


  • updating software
  • updating firmware
  • automatic updates
  • applying updates

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