Getting support and finding serial numbers

If an issue you’re experiencing with the display persists or isn’t covered in Troubleshooting or the knowledge base, contact your authorized SMART reseller (smarttech.com/where) for support.

Your reseller might ask you for the display’s serial number.

The serial number is on a label located on the left side of the display (pictured).

Position of the support label on the rear left-side of the display

Tip 

Scan the QR code on the label to view the SMART Board GX (V4) Plus series interactive display support pages on the SMART website.