Moving the display to the installation site

After your organization receives the display, you need to move it to the place where you plan to install it.

On occasion, you might also need to move the display to another location after initially installing it.

Important 

  • Move the display at your own risk. SMART cannot accept liability for damages or injury that occur during the display’s transportation.

  • When moving the display:

    • Follow local safety regulations and standards.

    • Pack the display in its original packaging, including the pallet.

    • Move the display so that its top frame faces up.

    • Have at least two people move the display.

Tip 

Display packaging may be labeled to indicate which side is the front. Look for “FRONT” on the packaging to help orient the box during transportation.

You can use the following aides to move the display:

  • Cart

  • Furniture dolly

  • Mechanical lift

Note 

Mechanical lift

Larger, heavier models feature eyebolt mounting holes for use with a mechanical lift. Refer to these models’ installation instructions for information about using a mechanical lift.

In some situations, you might need to remove the display from its packaging to move it through narrow doorways or hallways or onto an elevator. In these situations, keep the foam pieces on the bottom corners of the display. These foam pieces protect the display if you need to set it down during transportation.

You might also need to rotate the display so that its top frame faces to the side. You can do this during transportation, but when you install the display, it must be in landscape orientation (with the top frame facing up).

The display contains safety-tempered glass. Although this glass is heat-strengthened to help withstand impacts, the glass can crack, chip or shatter if struck with enough force. (Safety glass is designed to break into small pieces rather than sharp shards if it is broken.) Temperature changes can cause a minor crack or chip to become worse, possibly causing the glass to shatter. See the knowledge base article, Shattered glass on an interactive display, for information about conditions that can cause the display’s glass to shatter even when it’s not in use.

If the display’s glass is cracked or chipped, have it professionally inspected and repaired at a SMART authorized repair center. If the display’s glass shatters, carefully clean up the area and have the display repaired or replaced.

Warning 

For safety and to prevent further damage, do not continue to install or use the display if its glass is cracked, chipped or shattered.

Save the original packaging and repack the display with as much of it as possible if you ever need to move the display after installation. This packaging was designed to provide the best possible protection against shock and vibration.

Note 

If the original packaging isn’t available, you can purchase the same packaging directly from your authorized SMART reseller (smarttech.com/where).

Caution 

Move the display only in the original packaging or replacement packaging purchased from your authorized SMART reseller. Moving the display without correct packaging can lead to product damage and voids the warranty.

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