Getting support and finding serial numbers
If an issue you’re experiencing with the display persists or isn’t covered in Troubleshooting your display or the knowledge base, contact your authorized SMART reseller (smarttech.com/where) for support.
Your reseller might ask you for the serial number for the display. The serial number is on a label located on the left side of the display (pictured).
Scan the QR code on the label to view the SMART Board 6000S or 6000S Pro series interactive display support pages on the SMART website.
The label features the display’s base model number (for example, SBID-6065-V3). Please note this number is different from the actual model/SKU number (for example SBID-6265-V3).