iQ system software 3.16 SP2 (V3 models – current version)

Before updating to this version, the SMART Board interactive display must have iQ 3.11 SP6 (3.11.9118) or later installed.

Download

BIN file (1.3 GB)

Version

3.16.9034

Released

April 2, 2025

To install this version

Note 

TAA compliant versions of the SMART Board 6500S (V3) Pro with iQ and SMART Board 6400S (V3) Pro series displays don't support manual software updates: they update over a network connection. TAA compliant SMART Board 6500S (V3) Pro with iQ displays support wired Ethernet or Wi-Fi connections. TAA compliant versions of SMART Board 6400S (V3) Pro displays support only Ethernet connections.

SeeApplying an automatic system software update manually

  1. On your computer, download the BIN file and save it to your computer's desktop.

  2. Copy the BIN file to the root directory of a FAT32 formatted USB drive.

    Note 

    The USB drive must accommodate at least 2 GB, and be no larger than 32 GB.

  3. Ensure the interactive display is turned on.

  4. Connect the USB drive to the interactive display's service port. See the installation and maintenance guide for the location of your display's service port.

  5. In the dialog box that appears, tap OK.

    Note 

    If no dialog box appeared, the update file is not the most recent version, or the interactive display already has the latest system software.

    Caution 

    Do not disconnect the USB drive or turn the display off until the installation is complete.

The installation will take several minutes. The screen will turn black, and the display will restart several times. When the installation is complete, the display restarts.

Notes 

  • If the iQ system software doesn't install, restart the display and try to install the system software again. If you still encounter issues while installing the software, visit this troubleshooting page for solutions.

  • This software includes open source code and those licenses are viewable within your device by navigating to Settings, or by clicking here.

Version

3.16.9034

Highlights

System software

Setup

  • SMART ID card NFC sign-in is now easier, requiring just one tap of the card. To use this feature, all SMART Boards within your organization must be running iQ 3.16 SP2 or later and iQ 4.4 or later, and an administrator must enable this feature on a SMART Board. Additionally, existing SMART ID cards that were enrolled in previously are incompatible and will need to be updated. This feature is disabled for displays updating from iQ 3.16 SP1 or earlier to iQ 3.16 SP2 to ensure the user’s existing SMART ID cards remain operational.

Known issues

System software

  • Signing into the display repeatedly and in quick succession may fail as the system’s security components may consider this suspicious behavior. Restart the display to try signing in again.

Embedded apps

SMART Remote Management

  • RemoteExec cannot execute the adb command settings put. Use smartcli settings put as an alternative.