Maintaining your interactive flat panel

Follow these instructions to clean your SMART Board 4000 series interactive flat panel without damaging its anti-glare coating or other product components.

Caution 

  • Do not use permanent or dry-erase markers on the screen. If dry-erase markers are used on the screen, remove the ink as soon as possible with a lint-free, non-abrasive cloth.

  • Do not rub the screen with a dense or rough material.

  • Do not apply pressure to the screen.

  • Do not use cleaning solution or glass cleaner on the interactive flat panel screen, because they can deteriorate or discolor the screen.

To clean the screen

  1. Press the power button to turn off the display.

  2. Wipe the screen with a lint-free, non-abrasive cloth.

The interactive flat panel screen contains layers of glass that can collect condensation, especially in the following conditions:

  • Temperature extremes with high humidity

  • Rapid changes in humidity, which can occur when you operate the product near water (such as a pool, kettle or air conditioner ventilator)

  • Direct exposure to sunlight

  • Cold air output from an air conditioner towards the bottom of the interactive flat panel.

To evaporate condensation from the interactive flat panel

  1. Remove the humidity source from the interactive flat panel, if possible.

  2. Turn off the interactive flat panel.

  3. Remove any moisture from the interactive flat panel with a smooth, dry cloth.

  4. Leave the interactive flat panel turned off for 48 hours.

The interactive flat panel uses infrared (IR) transmitters and sensors around perimeter between the screen and the frame. Dust buildup on the protective plastic can impair touch performance. Inspect these areas for dust and clean them every week.

Caution 

  • Do not use compressed air to clean the sensors or borders.

  • Do not use water or cleaning agents to clean the touch sensors.

  • Don’t apply too much pressure when cleaning the interactive flat panel because you can damage the plastic causing performance issues.

To clean the IR transmitters and sensors

  1. Using a clean lint-free cloth, gently wipe the protective plastic between the screen and the frame around the perimeter the interactive flat panel screen.

  2. If dirt still remains, use 50% isopropyl alcohol (IPS) solution to clean the protective plastic between the screen and the frame.

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