Updating firmware and software
Updating firmwareThe board uses firmware on its processor. Updates to SMART software could include a firmware update in the form of a downloaded firmware executable file. When the board detects this executable file, you’re prompted to run the file to update the firmware.
Caution
Only a system administrator should update board firmware.
Only one board can be connected to the computer during the firmware update.
Do not disconnect the board from your computer during the firmware update.
Do not touch the board screen or input button during the firmware update.
Do not turn off your computer or the board during the firmware update.
To update firmware
Updating system softwareWhen the board is connected to the Internet, it updates its system software automatically.
When a system software update is available, the board downloads the update in the background then waits for four hours of inactivity. When that happens, the board shows a two‑minute countdown before beginning the update. The countdown can be interrupted at any time. The update begins when the countdown finishes. The board shows a blank screen for four minutes. When the update is complete, the board shows the Whiteboard and any content that was on Whiteboard before the update.
Notes
You can configure your organization’s network to allow or prevent automatic system software updates.
Alternatively, you can download system software updates at smarttech.com/downloads and update your board using a USB drive.
If the board has downloaded the system software update but hasn’t yet applied the update, you can start the update process manually from Settings.
To apply an automatic system software update manually
Scroll to Auto Update.
Under Check for Updates Now, tap Apply Update Now.