Moving the board to the installation site
After your organization receives the board, you need to move it to the place where you plan to install it.
On occasion, you might also need to move the board to another location after initially installing it.
Important
Move the board at your own risk. SMART cannot accept liability for damages or injury that occur during the board’s transportation.
When moving the board:
Follow local safety regulations and standards.
Pack the board in its original packaging, including the pallet.
Move the board so that its top frame faces up.
Have at least two people move the board.
Tip
Board packaging may be labeled to indicate which side is the front. Look for “FRONT” on the packaging to help orient the box during transportation.
Using transportation aidesYou can use the following aides to move the board:
Cart
Furniture dolly
Mechanical lift
Note
Larger, heavier models feature eyebolt mounting holes for use with a mechanical lift. Refer to these models’ installation instructions for information about using a mechanical lift.
Accommodating doorways, hallways, and elevatorsIn some situations, you might need to remove the board from its packaging to move it through narrow doorways or hallways or onto an elevator. In these situations, keep the foam pieces on the bottom corners of the board. These foam pieces protect the board if you need to set it down during transportation.
You might also need to rotate the board so that its top frame faces to the side. You can do this during transportation, but when you install the board, it must be in landscape orientation (with the top frame facing up).
Dealing with cracked, chipped, or shattered glassThe board contains safety-tempered glass. Although this glass is heat-strengthened to help withstand impacts, the glass can crack, chip or shatter if struck with enough force. (Safety glass is designed to break into small pieces rather than sharp shards if it is broken.) Temperature changes can cause a minor crack or chip to become worse, possibly causing the glass to shatter. See the knowledge base article, Shattered glass on an interactive display, for information about conditions that can cause the board’s glass to shatter even when it’s not in use.
If the board’s glass is cracked or chipped, have it professionally inspected and repaired at a SMART authorized repair center. If the board’s glass shatters, carefully clean up the area and have the board repaired or replaced.
Warning
For safety and to prevent further damage, do not continue to install or use the board if its glass is cracked, chipped or shattered.
Saving the original packagingSave the original packaging and repack the board with as much of it as possible if you ever need to move the board after installation. This packaging was designed to provide the best possible protection against shock and vibration.
Note
If the original packaging isn’t available, you can purchase the same packaging directly from your authorized SMART reseller (smarttech.com/where).
Caution
Move the board only in the original packaging or replacement packaging purchased from your authorized SMART reseller. Moving the board without correct packaging can lead to product damage and voids the warranty.