AM40 system software 3.12

Newer version available

Download

ZIP file (1.2 GB)

Version

3.12.9078

Released

November 29, 2022

  1. Turn on the SMART Board with iQ interactive display.

  2. Tap Settings on the Home screen.

  3. Under System Settings, tap About.

    The current system software version appears under Build Number in the Board Details area.

Installing this version

  1. On your computer, download the ZIP file and save it to your computer’s desktop.

  2. Copy the ZIP file to the root directory of a FAT32 formatted USB drive.

    Note 

    The USB drive must accommodate at least 2 GB, and be no larger than 32 GB.

  3. Connect the USB drive to the interactive display.

  4. In the dialog box that appears, tap OK.

    Note 

    If no dialog box appeared, the update file is not the most recent version, or the interactive display already has the latest system software.

    Caution 

    Do not disconnect the USB drive or turn the display off until the installation is complete.

The installation will take several minutes. The screen will turn black, and the display will restart several times. When the installation is complete, the display restarts.

Notes 

  • If the iQ system software doesn’t install, restart the display and try to install the system software again. If you still encounter issues while installing the software, visit this troubleshooting page for solutions.

  • This software includes open source code and those licenses are viewable within your device by navigating to Settings, or by clicking here.

Highlights

System software

  • You can now disable annotations for Android apps.

  • You’re now notified when a new SMART Tips article is added.

  • When signed in, Lumio users can access and manage Lumio files and folders in the iQ Files library.

  • Translations into Catalan/Valencian, Basque, and Galician.

Embedded apps

SMART Whiteboard

  • Carry out polls and assessments with a new kind of ready-made activity called “exit tickets.”

  • See who added or changed content from a mobile device on a shared Whole-class Whiteboard, Lumio Handout, or Lumio Workspace activity.

  • Group and ungroup SMART Whiteboard objects and annotations.

  • YouTube videos now open in the Browser for compatibility.

Browser

  • Updated to Chromium 103.

SMART Remote Management

  • You can now turn off a display with the SMART Remote Management admin tool.

Resolved issues

System software

  • Buttons on the IR remote control and at the front of the display were disabled when the Lock screen was shown.

  • Speakers muted when the Lock screen or Freeze was shown.

  • Couldn’t view installed Root CA certificates within security settings.

  • Couldn’t connect to the network using Ethernet, and the IP address was stuck at 0.0.0.0 after waking up from sleep.

  • Couldn’t install the Lithuanian handwriting recognition language pack.

Embedded apps

SMART Whiteboard

  • Couldn’t save the whiteboard or export it to PDF on a USB drive.

  • Couldn’t export a whiteboard to PDF if it had the same name as an existing file.

  • The ink appeared to jitter or spike when writing or drawing quickly.

Known issues

Embedded apps

SMART Remote Management

  • The RemoteExec command settings with the arguments put <options> do not work. As a workaround, use the command smartcli with the arguments settings put <options>.

  • Apps deployed while a user is signed in won’t appear right away. The apps will appear the next time the user signs in.

  • Settings selections made while a user is signed in are not applied.

  • Trusted credential certificates cannot be deployed using SMART Remote Management and must be installed from the display.

Browser

  • By default, the Browser presents mobile versions of websites for compatibility and usability with touch. If a site doesn’t appear correctly, switching to the Desktop site from within the Browser's menu will usually address any issues.