Managing macOS security and privacy settings

In macOS High Sierra (10.13) and later, Apple introduced security and privacy settings that affect SMART Notebook and related software:

High Sierra (10.13):

  • Introduced User-Approved Kernel Extension Loading

Mojave (10.14):

  • Added accessibility privacy permissions

  • Added Camera and Microphone privacy permissions

  • Added Automation privacy permissions

Catalina (10.15):

  • Added Input Monitoring privacy permissions

  • Added Screen Recording privacy permissions

If you want to manage these settings centrally, use an MDM solution. In some cases, User Approved MDM is required for centrally managing the settings.

Complete the following tasks for the appropriate macOS that is running on the teachers’ computers to configure macOS security and privacy settings and allow SMART Notebook and related software to work as expected:

Task

Description

Applicable macOS version

Enable the SMARTBoard Kernel extension

Give permission to load the SMARTBoard.kext kernel extension:

  1. Open System Preferences.

  2. Click Security & Preferences > General.

  3. Select the System software from developer "SMART Technologies ULC" was blocked from loading message and click Allow.

  4. Restart the computer (only required for macOS Catalina).

If you’re using an MDM-based solution, see support.apple.com/en-us/HT208019 for additional details and support. You will need the SMARTBoard.kext’s bundle identifier: com.smarttech.iokit.SMARTBoard

macOS High Sierra

macOS Mojave

macOS Catalina

Assign accessibility privacy privileges to SMART applications

Assign accessibility privilege to:

  • Notebook (installed at /Applications/SMART Technologies/Notebook.app)

  • SMARTBoardService (installed at /Applications/SMART Technologies/SMART Settings.app/Contents/MacOS/SMARTBoardService.app)

  • SMART Ink (installed at /Applications/SMART Technologies/SMART Ink.app)

  • Keyboard (installed at /Applications/SMART Technologies/SMART Tools/Keyboard.app)

Note 

If you don’t assign accessibility privileges to these SMART applications, some features will not work correctly when the computer is connected to a SMART Board interactive display.

macOS Mojave

macOS Catalina

Set camera permissions

If you’re using a SMART Document Camera with SMART Notebook, allow SMART Notebook to access the computer’s camera.

Note 

This permission cannot be managed centrally. Each user must grant permission when prompted by macOS.

macOS Mojave

macOS Catalina

Set microphone permissions

If using SMART Notebook’s Record Sound Clip feature, allow SMART Notebook to access the computer’s microphone.

Note 

This permission cannot be managed centrally. Each user must grant permission when prompted by macOS.

macOS Mojave

macOS Catalina

Set screen recording permissions

If you want to enable screen recording and screen capturing features that come with SMART Notebook and Ink, assign screen recording privileges to:

  • SMART Tools Screen Capture (installed at /Applications/SMART Technologies/SMART Tools/Screen Capture.app)

  • SMART Ink (installed at /Applications/SMART Technologies/SMART Ink.app)

macOS Catalina

Set automation permissions

Assign automation permissions to grant access to:

  • Notebook (installed at /Applications/SMART Technologies/Notebook.app)

  • SMART System Menu (installed at /Applications/SMART Technologies/SMARTSystemMenu.app)

  • SMART Product Update (installed at /Applications/SMART Technologies/SMART Tools/SMART Product Update.app)

macOS Mojave

macOS Catalina

Additional resources

For help resolving issues, see How to resolve issues with installing and using SMART Learning Suite software on macOS Mojave (smarttech.com/kb/171341).

For instructions on centrally managing permissions with an MDM, see Building a Privacy Preferences Policy Control (PPPC) configuration profile payload for macOS Mojave computers with SMART Notebook 19 (or later) software installed (smarttech.com/kb/171404) for an example of how to do this with Jamf tools.

Keywords

  • install
  • permissions
  • security and privacy settings
  • macOS